Do you offer an in-person demo of the mirror photo booth?
Due to not having an appropriate showroom for the mirror photo booth as well as due to the booth’s extensive set up time, we are not able to schedule private demonstrations at this time. As an alternative we have created a fun video showcasing how the booth works and what options are available which you can view below:
What packages are available?
All of our up-to-date packages are listed publicly on our website. Please click here to view our full package and price list. Prices listed do not include sales tax.
Are you insured?
Yes we are fully insured. Please let us know if your venue requires us to supply a Certificate of Insurance (COI) and we will handle that for you at no extra cost.
Do you collect a booking retainer?
Yes, a non-refundable booking retainer in the amount of $400 is due at time of booking. This may be paid online by credit card during your booking process.
When is the remaining balance due?
Your remaining balance is due 14 days prior to the event day. If you are booking 14 days or sooner from your event date, the full balance will be due at the time of booking.
Are prints included in your packages?
Yes, all of our packages include unlimited prints for you and your guests to enjoy. Prints are 6”x4” and printed by our high quality DNP printer.
How fast do the prints come out?
Prints take about 10-15 seconds to leave the printer once confirmed on the screen.
Do we get digital files as well?
Depending on the package you book, your guests will have the option to input their email address and/or cell phone number to automatically receive a digital copy of their image(s).
If your package includes a USB drive, the full event gallery will be copied to the USB drive and delivered to you at the end of the event.
To see exactly what is included in which package, please visit the Packages page on our website.
What kind of camera does the Mirror Photo Booth use?
Our mirror photo booth uses a high quality Canon DSLR camera. This means the quality will be much better than other booths on the market which use iPad or other tablets for their camera system.
Can we customize the text on the print/photo overlay?
A few weeks before your event, our designer will reach out to you to gather the information of what you would like written on the photo overlay. For corporate events, we can include logos or graphics, the company name, hashtags, or anything else you wish that fits. For weddings we typically include the name of the people getting married and their wedding date.
What type of print overlay designs are available?
Please click here to view the available templates. We will ask for your selections of your preferred backdrop and overlay template during the booking process.
What kind of backdrops are available?
We have standard backdrops that are included in all of our packages at no additional cost. These are listed on our Options page.
We can provide a physical custom backdrop for an additional fee of $300. You will need to provide us with the design to be printed.
We can also set up a green screen and configure the software to replace the background with any image or design you supply to us. The cost of the green screen set up is $150 in addition to your booked package.
How long before my event starts will the booth be ready?
Our attendants will arrive to the venue approximately 80-90 minutes from your scheduled start time to unload the booth, lighting, props, tables, and printer. Set up of all of the equipment and getting the software running takes about one hour.
If you need the booth to be set up and presentable earlier, there is an additional hourly fee of $75/hour for the “down time” of having our booth attendants come early and then wait for the event to start. During this down time, the booth will be locked in standby mode and may be unattended by our staff.
How much space do we need for the mirror photo booth?
The diagram below shows the minimal necessary dimensions needed for us to have a proper set up.
What do you require to run the mirror photo booth at our event?
Other than the minimal space as outlined in the diagram above, we will need a nearby power source. We bring our own extension cables. If your package includes email or text message photo sharing, we will also require access to Wi-Fi for these features to work. If Wi-Fi is not available, images can be shared after the event via a Google Drive folder at your request.
If your event is outdoors, we will need a stable surface for the equipment to sit on. In the event of poor weather, you will need to either provide a sheltered location for the booth such as a tent. If weather is poor and the booth is at risk of being damaged, we will need to pack up and will not be able to provide any full or partial refunds.
Are we able to extend the booking time the day-of our event?
In most situations the answer is yes, but this will depend on the availability of the attendant(s) we have staffed for your event. To guarantee being able to enjoy our booth until a specific time, we ask you to let us know prior to the event and we will include this in your booking agreement.
Any extended time must be paid for in cash at the time of requesting the time extension. We cannot make any exceptions to this policy, so we encourage you to be prepared with the exact amount if you anticipate having to extend your booking time.
Can we provide our own props?
Yes of course! We provide a large assortment of fun props such as masks, scarves, signs, costume accessories, etc. We regularly sanitize and/or replace the props as they experience wear and tear. If you would like to provide anything extra to what we already bring, please feel free to do so.
Ok we are 100% ready to book! What are the next steps?
Amazing! We would love to work together. Please use the contact form on our website and our system will automatically check if we have a booth available for your date. After submitting the form, please check your email to see how to proceed! If you do not see an email within a few minutes and you’ve checked to see if it may have gone to spam, please send us an email at smilesnaplaugh@gmail.com
